Term and Conditions 

These Terms and Conditions between you and Heenat Salma Farm ("Heenat Salma", "us", "we", "our") relate to the order and receipt of packs composed of vegetables grown on Heenat Salma Farm (the “Product”). Upon choosing a package, we shall deliver the Product to you according to the instructions you provide on the order located on this website (the “Order”). 


By submitting the Order, you agree to these Terms and Conditions. You also agree to receive: (1) promotional information regarding this service; (2) promotional information regarding other services offered by us; and (3) SMS status on the submission of your Order (if applicable).  


The Product will consist of a random selection of vegetables produced by Heenat Salma Farm. The vegetables are seasonal and there is no guarantee you will receive the same assortment of vegetables in each delivery or the quality of vegetables will be according to your expectation. The total weight of the Product will be 5kg. 


Purchase and Delivery

You will have the option of choosing one of several packages which are distinguished by term and listed on the website. You will receive delivery of the Product every week. We do not deliver on Friday. Once delivered, the consumption and use of the Product are at your own risk, and you are solely responsible for proper washing, handling, preparation, storage, cooking, and consumption. If there are events beyond our control which interfere with our ability to deliver the Product to you on your scheduled delivery day, we will attempt to deliver the Product the following day or days. If we are unable to deliver the Product, we are under no obligation to provide credit, discount, refund or reduction of price.  


Pricing and Payment  

Payment has to be made at purchase and in full. Once payment is made, you agree you will not be entitled to any refunds. When you pay by card, you agree that we (or a third-party payment processor) are authorized to charge your credit card. You also agree that we are authorized to charge your credit card. We accept no liability to complete any transaction which cannot be cleared by our payment processor, including but not limited to insufficient credit limit on your credit card. If such a situation should occur, you will receive an error message and the transaction will be denied and cancelled.   

Renewal and Termination 

At the end of the respective term of the package, we will stop delivering to you. You will need to pay for a new package in order to continue receiving the Product.  


 You agree to defend, indemnify, and hold Heenat Salma harmless, its officers, directors, affiliates, employees and agents, from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your  use of the Product.  


Heenat Salma may amend the these Terms and Conditions, in whole or in part, by sending you notice 30 days prior to the entry into force of such amendments.   

General Provisions

These Terms and Conditions are is governed by and construed by the laws of Qatar. Parties hereby irrevocably submit to the jurisdiction of the Courts of Doha, Qatar.